Terms of Service
Last updated: February 2026
IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION
These Terms contain a binding arbitration agreement and class action waiver that affect your legal rights.
Except where prohibited by law, disputes between you and Elvera will be resolved through individual binding arbitration and not through court proceedings or class actions.
Please read Section 18 carefully.
ACCEPTANCE OF TERMS
These Terms and Conditions (“Terms”) govern your access to and use of:
• elvera.com and any related websites
• checkout pages, landing pages, and mobile applications
• any products or subscription services offered by Elvera
By accessing the website, placing an order, creating an account, or enrolling in a subscription, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use the website or purchase our products.
You represent that you are at least 18 years old and legally capable of entering a binding agreement.
MODIFICATION OF TERMS
Elvera reserves the right to modify these Terms at any time.
Changes become effective upon publication on the website.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
WEBSITE ACCESS
We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes.
We may:
• modify or discontinue parts of the website
• restrict or terminate user access
• refuse service to any customer
We are not responsible for temporary website interruptions or technical issues.
USER ACCOUNTS
If you create an account:
• you must provide accurate information
• you are responsible for protecting your login credentials
• you must notify us of any unauthorized account access
Elvera may suspend or terminate accounts suspected of fraudulent activity or violation of these Terms.
PROHIBITED USE
You agree not to:
• violate any applicable law
• interfere with website security
• upload malicious code
• scrape or use automated tools to access the website
• impersonate another person
• engage in fraudulent activity
We reserve the right to investigate violations and cooperate with law enforcement authorities.
INTELLECTUAL PROPERTY
All content on the website including:
• text
• graphics
• logos
• images
• product descriptions
• software
is owned by or licensed to Elvera.
You may not copy, reproduce, distribute, or exploit website content without written permission.
PRODUCT INFORMATION AND HEALTH DISCLAIMER
Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration or equivalent regulatory authorities.
Products are not intended to diagnose, treat, cure, or prevent any disease.
All information provided on the website is for educational and informational purposes only.
You should consult a qualified healthcare professional before starting any supplement program.
Individual results may vary.
ORDERS AND PAYMENT
Submitting an order constitutes an offer to purchase products.
All orders are subject to acceptance by Elvera.
We reserve the right to:
• refuse or cancel orders
• limit quantities
• correct pricing errors
• cancel suspected fraudulent orders
By providing a payment method, you authorize Elvera to charge your payment method for:
• product purchases
• shipping fees
• applicable taxes
• subscription renewals
If payment fails, the order may be cancelled.
PRICING AND AVAILABILITY
Prices are subject to change without notice.
We do not guarantee product availability.
If a product becomes unavailable after purchase, we may cancel the order and issue a refund.
SHIPPING AND DELIVERY
Products are shipped through third-party carriers.
Title and risk of loss transfer to the customer once the order is delivered to the carrier.
Delivery confirmation provided by the carrier is considered proof of delivery.
Elvera is not responsible for delays caused by:
• shipping carriers
• customs clearance
• weather conditions
• incorrect shipping addresses
International customers are responsible for any customs duties or import taxes.
SUBSCRIPTIONS AND AUTOMATIC RENEWAL
Elvera may offer subscription purchase options that automatically ship products at recurring intervals.
By enrolling in a subscription you agree that:
• your payment method will be automatically charged
• shipments will continue until cancelled
• prices may change with prior notice where required by law
SUBSCRIPTION CANCELLATION
Subscriptions may be cancelled at any time.
To avoid the next charge, cancellation must occur at least 24 hours before the next billing date.
Once a subscription order has been processed, it cannot be cancelled or stopped.
If cancellation occurs after billing, the current order will still ship and cancellation will apply to future renewals.
RETURNS AND REFUNDS
Refunds and returns are governed by the Elvera Refund Policy, available on the website.
The Refund Policy forms part of these Terms and should be reviewed before purchasing products.
USER CONTENT
Customers may submit reviews, comments, or testimonials.
By submitting content, you grant Elvera a worldwide, royalty-free license to use, display, reproduce, and distribute such content for marketing or business purposes.
You represent that your content:
• is truthful
• does not violate third-party rights
• does not contain unlawful material.
DISCLAIMERS
The website and products are provided “as is” and “as available.”
To the maximum extent permitted by law, Elvera disclaims all warranties including:
• merchantability
• fitness for a particular purpose
• non-infringement
• accuracy of information
We do not guarantee that the website will be uninterrupted or error-free.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Elvera shall not be liable for:
• indirect damages
• incidental damages
• consequential damages
• loss of profits
• loss of data
arising from the use of the website or products.
Total liability shall not exceed the greater of:
• the amount paid by the customer during the previous 12 months
or
• $100 USD.
INDEMNIFICATION
You agree to indemnify and hold harmless Elvera and its affiliates from any claims arising from:
• violation of these Terms
• misuse of products
• unlawful use of the website
• violation of third-party rights.
DISPUTE RESOLUTION AND ARBITRATION
Except where prohibited by law, all disputes shall be resolved through binding arbitration rather than court proceedings.
Arbitration will be conducted by a neutral arbitrator in accordance with applicable arbitration rules.
Both parties waive the right to trial by jury.
CLASS ACTION WAIVER
You agree that disputes must be resolved individually.
You waive the right to participate in:
• class actions
• collective lawsuits
• representative proceedings.
GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Elvera operates, without regard to conflict of law principles.
FORCE MAJEURE
Elvera shall not be liable for delays or failure to perform obligations due to events beyond reasonable control including:
• natural disasters
• pandemics
• supply chain disruptions
• governmental actions
• internet outages
• shipping delays.
SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Elvera regarding website use and product purchases.
CONTACT INFORMATION
For questions regarding these Terms please contact:
Elvera
Support Email: info@getelvera.com